Today’s digital transformation goals require systems thinking, collaboration, flexible teams and versatility synonymous with a modern Head of Infrastructure & Operations
->Infrastructure & Operations leaders need to establish a strong foundation of stakeholder expectations, and of how to deliver value with clear communication of goals and objectives
Todays Head of Infrastructure & Operations is a leader, facilitator and negotiator, able to remove barriers for their team and evolve beyond traditional leadership styles to meet the modern organisation’s digital transformation goals.
In addition to the delivery of infrastructure projects and initiatives, oversight of data centres and the maintenance of legacy systems, the rapid rate of technology change requires I&O leaders to be in sync with business priorities. The role extends far beyond finding ways to reduce costs and increase service delivery performance in the face of major business change.
This critical role requires innovative thinking, strong leadership and excellent communications skills to coach and empower direct reports, whilst providing cross-functional leadership, in order break down organisational silos, build support networks that reach beyond their functions, and encourage more agility and effectiveness.